FAQs

Most items on our website are produced on-demand. Once an order is placed, it will typically be completed and ready to ship in 4-8 business days. In certain cases, we will have a high volume of orders, or a special-order garment, and will need more time.

Use our Order Tracking Tool. Please check your email for order confirmation. All email updates come from support@coachrac.com. Please check your spam folder for any confirmation emails. If your tracking number does not work please contact us Here or by emailing support@coachrac.com

You may request an exchange or refund on your order Here within 30 days of receipt. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Once your return is processed and accepted, you will receive a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

In some cases a 20% restocking fee may be applied on returns.

See our Refund Policy for more details.

Still need help? Send us a note.